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Shipping Info

Shipping Information

Shipping charges are based on weight, size and the method of shipment. Will do our best to find the most affordable and fastest shipping. There is no HANDLING charges for all online customers. Potala Gate will try our best to ship the order that was receive before 1.00pm PST to ship the same day.

International customers have to pay whatever the United State Postal Service(USPS) or FedEx Service charges you. There is no additional charges from Potala Gate and we don't guarantee the arrival of the package due to individual customs. Customers are responsible for custom duties or any other charges if it happens. If you are not satisfied with an item, please return within 15 days for exchange. Sorry no refunds. Please note that original shipping or return shipping cost will not be refunded.

Other faster services are also available at your cost: from USPS, FedEx, and UPS.

Note: Please print your complete address (including street address) for efficient delivery of your order. The Business address is cheaper than the residence address in the case of FedEx.

*FREE SHIPPING for orders $75.00 or over by REGULAR MAIL through USPS or FedEx ground within the contiguous United States.


 

 
 
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Lama Jigme